MMM Automotive (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or otherwise interact with us.

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1. Information We Collect

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We collect personal information you provide directly, such as:

• Name (first and last)

• Phone number

• Email address

• Vehicle information (make, model, year, vin code, service requests)

• Appointment details

• Other information you voluntarily submit

We also may collect technical information automatically, including IP address, browser type, and cookies.

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2. Legal Basis for Processing Your Data

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We process your personal data based on:

• Your consent (e.g., opting in to communications)

• Contractual necessity (to schedule and provide services)

• Compliance with legal obligations
   

3. How We Use Your Information

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Your data is used to:

• Manage appointments and service delivery

• Communicate with you via phone, text messages (SMS), and email (including confirmations, reminders, and promotions)

• Improve our website and services through analytics

• Comply with applicable laws and regulations
   

4. SMS and Email Communications
 

By providing your phone number and email, you consent to receive communications including:

• Appointment reminders and updates

• Marketing messages and promotions (where consent is provided)

You may opt out of marketing communications at any time by replying “STOP” or contacting us directly. Service-related messages (like appointment reminders) will continue unless you withdraw consent.
 

5. Message Frequency and Potential Fees
 

Message frequency varies based on your engagement. Standard message and data rates may apply.
 

6. Sharing of Personal Information
 

We do not sell or rent your personal information. We may share data only with:

• Trusted service providers under confidentiality agreements (e.g., CRM, email, SMS platforms)

• Legal authorities as required by law

• To protect our rights and comply with legal processes
   

7. Data Retention
 

We retain personal information as long as necessary to fulfill service obligations, comply with legal requirements, and enforce agreements. Typically, data is retained for up to 5 years after last interaction.
 

8. Data Security
 

We implement commercially reasonable measures to protect your information, including restricted access and secure data handling practices. However, no system is completely secure.

9. Cookies and Tracking Technologies
 

We may use cookies, web beacons, and similar technologies to enhance user experience, analyze site traffic, and support marketing efforts.

You can manage cookies via your browser settings; disabling cookies may limit some features.
 

10. Third-Party Services
 

Our business may use third-party services, including CRM systems, appointment schedulers, email marketing, analytics platforms (such as Google Analytics and Facebook Pixel).

These providers have their own privacy policies. We encourage you to review them.
 

11. Children’s Privacy
 

Our services are not directed to children under 13. We do not knowingly collect data from children.
 

12. Your Rights
 

You have the right to:

• Access and receive a copy of your personal data

• Correct or update your data

• Request deletion or restriction of your data

• Withdraw consent for marketing communications

To exercise these rights, contact us at info@mmmautomotive.com. We will respond within 30 days.
 

13. Changes to This Privacy Policy
 

We may update this policy occasionally. Changes will be posted here with an updated effective date. We encourage you to review it periodically.
 

14. Contact Us
 

For questions or concerns, please contact:

MMM Automotive

2585 S Maryland Parkway, Suite D

Las Vegas, Nevada 89109

Email: info@mmmautomotive.com

Phone: (702) 954-9773