TERMS AND CONDITIONS.
Company: MMM Automotive LLC
Address: 2585 S Maryland Pkwy, Suite D, Las Vegas, NV 89109
Contact: info@mmmautomotive.com , (702) 954-9773
1. Introduction
Welcome to the website of MMM Automotive, LLC (“Company,” “we,” “our,” or “us”), a business registered in the State of Nevada, USA. These Terms and Conditions (“Terms”) govern your access to and use of our website and the automotive services we provide.
By using our website or services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you must not use our website or services.
We reserve the right to update or modify these Terms at any time without prior notice. The updated version will be posted on this website with a new effective date, and continued use of our website or services constitutes your acceptance of the revised Terms.
2. Services Provided
MMM Automotive (“we”, “us” or “our”) provides a variety of automotive repair, diagnostic, and maintenance services, as well as parts sales and related customer support. The specific scope of services may vary based on availability, staffing, and the technical requirements of each individual vehicle.
2.1 Services Availability
All services are subject to staff, equipment, and parts availability. The Company does not guarantee that any specific service will be available at all times and reserves the right to reschedule or decline services at its sole discretion.
2.2 Estimates, Authorizations, and Payments
Any estimates provided by the Company, whether written, electronic, or verbal, are preliminary and subject to change after inspection and diagnostics. No work will be performed without the Customer’s consent. Authorization may be obtained in writing, electronically, or verbally. Final invoices may differ from initial estimates based on actual labor, parts, and materials used.
The Customer agrees to pay all charges for services, parts, taxes, and applicable fees in full upon completion of the work, unless otherwise agreed in writing.
The Company accepts payment by cash, debit card, credit card, and other methods as may be made available. Payments made by credit or debit card are subject to a processing fee of 3%, which will be added to the total invoice amount. This fee is the sole responsibility of the Customer and is non-refundable.
2.3 Services Limitations
The Company does not directly provide bodywork, painting, or collision repair services. However, with the Customer’s explicit consent, the Company may arrange or subcontract such services through independent third-party providers. In these cases, all work will be performed solely by the third-party provider, and the Customer acknowledges and agrees that the Company assumes no responsibility or liability for the quality, performance, delays, warranties, or outcomes of such third-party services. Any claims or disputes related to those services must be directed exclusively to the third-party provider.
2.4 Parts Availability and Special Orders
Parts provided are subject to manufacturer and supplier availability. Special orders may require deposits and are non-refundable. The Company is not responsible for delays caused by suppliers, shipping carriers, or other third parties.
2.5 Right to Refuse Services
The Company reserves the right to refuse or discontinue service if:
• the requested work is unsafe, illegal, or outside the Company’s expertise;
• the Customer provides parts of questionable origin or quality;
• the Customer fails to provide proper authorization or payment.
2.6 Limitation of Liability
The Company will use reasonable care in providing services. However, except in cases of proven gross negligence, the Company shall not be liable for:
• loss of time, income, or vehicle use;
• damages resulting from defective or Customer-supplied parts;
• delays caused by suppliers, shipping carriers, or other third parties;
• personal property left inside the vehicle.
3. Customer Responsibilities
3.1 Accurate Information
The Customer must provide accurate and complete information about their vehicle, including make, model, year, VIN, mileage, condition, and any known issues. The Company is not responsible for errors, delays, or additional costs resulting from inaccurate or incomplete information.
3.2 Insurance Coverage
The Customer is required to maintain valid insurance coverage for their vehicle at all times. The Company is not responsible for any losses, damages, or liabilities arising from the Customer’s failure to maintain proper insurance.
3.3 Removal of Personal Property
The Customer is responsible for removing all personal belongings from their vehicle before service. The Company is not liable for the loss, theft, or damage of any personal property left inside the vehicle.
3.4 Authorization for Services
The Customer must review and approve estimates or recommended repairs in a timely manner. Failure to provide timely authorization may result in additional delays, costs, or the inability to complete services.
3.5 Payment Obligations
The Customer agrees to pay all charges for services, parts, taxes, and fees in full upon completion of the work, unless otherwise agreed in writing. Failure to make payment may result in late fees, interest charges, or suspension of future services.
3.6 Duty to Mitigate
If the Customer becomes aware of any issue after services are performed, they must notify the Company promptly. Failure to do so may void applicable warranties or limit remedies available under these Terms.
4. Appointments and Cancellations
4.1 Scheduling
Appointments requested through the Company’s website, by phone, or in person are considered preliminary and are subject to confirmation by the Company. The Company reserves the right to adjust or reschedule appointments based on staff, equipment, or parts availability.
4.2 Customer Cancellations
Cancellations must be made at least twenty-four (24) hours in advance of the scheduled appointment. Failure to provide timely notice may result in a cancellation fee or the requirement of a deposit for future appointments.
4.3 Company Cancellations
The Company reserves the right to cancel or reschedule any appointment due to unforeseen circumstances, including but not limited to staff availability, equipment failure, parts shortages, or emergencies. In such cases, the Company will make reasonable efforts to notify the Customer as soon as possible.
4.4 No-Show Policy
If the Customer fails to appear for a scheduled appointment without prior notice, the Company may charge a no-show fee and may require advance payment or a deposit before scheduling any future services.
4.5 Delays and Timing
While the Company strives to honor all scheduled appointments, service start and completion times are estimates only and may vary due to diagnostic requirements, parts availability, or unforeseen complications. The Company is not liable for any damages, losses, or inconveniences resulting from delays in starting or completing services.
5. Warranties and Liability
5.1 Company-Supplied Parts and Labor
Parts purchased through the Company may include manufacturer warranties. Unless otherwise stated in writing, labor performed by the Company is covered by a limited warranty of twelve (12) months or twelve thousand (12,000) miles, whichever comes first.
5.2 Customer-Supplied Parts
If the Customer supplies their own parts, the Company makes no warranty of any kind regarding those parts. The Company is not responsible for any defects, failures, or damages arising from Customer-supplied parts, and labor associated with such parts is provided “as-is” with no warranty.
5.3 Warranty Exclusions
This warranty does not cover:
• normal wear and tear;
• damage caused by accidents, misuse, neglect, or improper maintenance;
• modifications or repairs performed by third parties after the Company’s service;
• any condition outside the Company’s control.
5.4 Warranty Remedies
If a defect arises within the applicable warranty period, the Company’s sole obligation is, at its option, to repair or replace the defective part or to re-perform the labor originally provided. Refunds will not be issued unless expressly required by law.
5.5 Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for indirect, incidental, or consequential damages, including but not limited to loss of time, income, profits, or vehicle use. The Company’s total liability for any claim is limited to the amount actually paid by the Customer for the specific service at issue.
6. Services Liability
6.1 Damage During Service
The Company will exercise reasonable care while performing services. However, the Company shall only be liable for direct damages caused by proven gross negligence. The Company is not responsible for incidental scratches, wear, or pre-existing conditions that may be discovered or become apparent during the service.
6.2 Vehicle Storage
Vehicles left at the Company’s facility remain at the Customer’s risk. The Company is not responsible for loss, theft, or damage to personal property left inside the vehicle. Customers are strongly encouraged to remove all personal belongings before service.
6.3 Towing and Road Testing
By authorizing services, the Customer grants permission for the Company to operate, tow, and road-test the vehicle as reasonably necessary for diagnostic and repair purposes. The Company shall not be liable for damages or losses arising from such towing or testing, except in cases of proven gross negligence.
6.4 Insurance Coverage
The Customer is required to maintain valid insurance coverage for their vehicle at all times. The Company’s insurance does not replace or extend the Customer’s personal or commercial vehicle insurance. The Customer acknowledges that any claims related to accidents, theft, or other losses outside of the Company’s proven gross negligence must be directed to the Customer’s insurance provider.
6.5 Vehicle Pick-Up and Storage Fees
The Customer agrees to pick up their vehicle within three (3) business days after being notified by the Company that the services have been completed. Vehicles left beyond this period will be subject to a daily storage fee of $125 per day until the vehicle is picked up. The Company is not liable for any losses, damages, or inconveniences resulting from the Customer’s delay in retrieving the vehicle.
Unclaimed vehicles may be subject to mechanic’s lien procedures as permitted under Nevada law.
7. Indemnification
The Customer agrees to indemnify, defend, and hold harmless MMM Automotive, LLC, its owners, employees, contractors, and affiliates from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
• the Customer’s misuse of the Company’s website, services, or facilities;
• the use of Customer-supplied parts, materials, or instructions;
• the Customer’s failure to maintain proper insurance coverage;
• any negligent, unlawful, or intentional act or omission by the Customer;
• any third-party claims resulting from the Customer’s breach of these Terms and Conditions.
This obligation shall survive the completion of services and termination of the Customer’s relationship with the Company.
8. Dispute Resolution
8.1 Arbitration Agreement
Any dispute, claim, or controversy arising out of or relating to these Terms and Conditions, the services provided by the Company, or the relationship between the Customer and the Company shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Las Vegas, Nevada, and the language of the arbitration shall be English.
8.2 Waiver of Jury Trial
The Customer expressly waives the right to a trial by jury or to participate in any class action, collective action, or representative proceeding against the Company.
8.3 Limitation of Claims
Any claim or cause of action arising out of or related to the services must be filed within ninety (90) days from the date the claim arises, otherwise it shall be permanently barred.
8.4 Costs of Arbitration
Unless otherwise required by law, each party shall bear its own costs and attorney’s fees related to the arbitration. The parties shall share the fees and expenses of the arbitrator equally, unless the arbitrator decides otherwise.
9. Privacy and Data Use
9.1 Information Collected
The Company may collect basic personal information from Customers, including but not limited to name, phone number, email address, and vehicle details, when appointments are scheduled or services are requested.
9.2 Purpose of Collection
This information is used solely for scheduling, communication, billing, and providing services. The Company does not sell, rent, or trade Customer information to third parties.
9.3 Data Security
The Company takes reasonable measures to protect Customer information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure, and the Company cannot guarantee absolute security.
9.4 Third-Party Services
The Company may use third-party providers (such as payment processors, appointment platforms, or marketing tools) to facilitate services. These providers may have access to Customer information solely as needed to perform their functions and are obligated not to disclose or use it for other purposes.
9.5 Privacy Policy Reference
Further details on how Customer data is collected, used, and stored are available in the Company’s Privacy Policy, which forms part of these Terms and Conditions.
10. Intellectual Property
10.1 Ownership of Content
All content on the Company’s website and related platforms, including but not limited to text, graphics, logos, images, videos, and design elements, is the property of MMM Automotive, LLC and is protected by applicable copyright, trademark, and intellectual property laws.
10.2 Restrictions on Use
The Customer may not reproduce, copy, distribute, modify, publish, transmit, display, or create derivative works from any content belonging to the Company without prior written consent.
10.3 Trademarks
“MMM Automotive, LLC” and any associated logos, brand elements, or service marks are trademarks owned by the Company. Unauthorized use of these trademarks is strictly prohibited.
10.4 Third-Party Content
Any third-party trademarks, logos, or content displayed on the website are the property of their respective owners and may not be used without permission from those owners.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Nevada and applicable federal law of the United States.
Any disputes, claims, or legal proceedings arising under or related to these Terms that are not subject to arbitration, as described in Section 8, shall be brought exclusively in the state or federal courts located in Clark County, Nevada. The Customer expressly submits to the personal jurisdiction and venue of such courts.
12. Amendments to Terms
The Company reserves the right to update, modify, or replace these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Company’s website.
By continuing to use the Company’s website or services after any changes are posted, the Customer agrees to be bound by the revised Terms. It is the Customer’s responsibility to review these Terms periodically for updates.
13. Contact Information
For questions, concerns, or notices regarding these Terms and Conditions, please contact:
MMM Automotive, LLC
2585 S Maryland Pkwy, Suite D, Las Vegas, NV 89109
info@mmautomotive.com
(702) 054-9773